Privacy Policy
Last updated: July 2026This policy explains how personal information shared on this website is collected, used, and protected. It applies to anyone who visits souleasetherapy.co.in or sends a message through the contact form.
Who I am
This website belongs to Ritam Dubey, Health Psychologist, operating under the practice name Soulease. For any privacy-related questions, you can reach me at soulease.inbox@gmail.com.
What information I collect
When you fill in the contact form, I collect:
- Your name
- Your email address
- A brief description of what brings you here
- Any additional information you voluntarily choose to share
This information is provided by you directly. I do not collect it automatically, and this website does not use tracking cookies, advertising scripts, or analytics tools that identify you personally.
Why I collect it
The information you submit through the contact form is used solely to respond to your enquiry and, where appropriate, to arrange a free 15-minute consultation call. It is not used for marketing, profiling, or any other purpose.
Who has access
Your information is accessible only to me. I do not sell, share, or disclose it to any third party, except where required by law or where you have explicitly asked me to do so.
The contact form is processed through Formspree (formspree.io), a third-party form service. Formspree receives form submissions on my behalf and forwards them to my email. Their privacy policy is available at formspree.io/legal/privacy-policy.
How long I keep it
Enquiry information is retained only for as long as is necessary to respond and follow up. If you become a client, session-related records are maintained in accordance with the ethical guidelines applicable to psychologists practising in India, which require records to be kept for a minimum period following the end of a professional relationship.
Online sessions and third-party platforms
All sessions are conducted via Google Meet. Google's own privacy policy governs how data is processed within its platform. You can review it at policies.google.com/privacy. I recommend reviewing this before your first session.
Professional confidentiality
As a psychologist, I am bound by the professional and ethical guidelines of my field. Information shared during a consultation or session is held in strict confidence. Exceptions exist only in limited circumstances required by law or where there is a serious and imminent risk of harm to you or another person. If any such situation arises, I will discuss it with you directly wherever possible.
Your rights under the Digital Personal Data Protection Act, 2023
Under India's Digital Personal Data Protection Act (DPDPA), 2023, you have the right to:
- Know what personal data I hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Withdraw consent for its use at any time
- File a complaint with the Data Protection Board of India if you believe your rights have been violated
To exercise any of these rights, please contact me directly at soulease.inbox@gmail.com. I will respond within a reasonable timeframe.
Data security
I take reasonable precautions to protect the information you share. However, no method of electronic communication is entirely secure, and I cannot guarantee absolute security of data transmitted over the internet.
This is not a crisis service
This website and the contact form are not monitored in real time and are not suitable for emergencies. If you need immediate mental health support, please contact:
- iCall: 9152987821
- Tele Manas: 14416 (free, available 24/7 across India)
Changes to this policy
This policy may be updated from time to time to reflect changes in practice or legal requirements. Any updates will be reflected here with a revised date at the top of this page.
Questions
If you have any questions about how your information is handled, please write to soulease.inbox@gmail.com.